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At Yozies Ltd (Company of Animals' fulfilment provider), we understand how important it is for you to receive your items quickly and securely. That's why we exclusively use Royal Mail Tracked 24 for all deliveries within the UK, providing you with reliable, next-day delivery service that even operates on Sundays.
We are one of the few retailers that offer Sunday deliveries at no extra charge, thanks to Royal Mail Tracked 24’s unique service offering. Now you don’t have to wait until Monday to enjoy your purchase.
Shipping charges are automatically calculated at checkout based on your order's size and delivery address. Please note, Royal Mail Tracked 24 services are included in our shipping options, ensuring you receive swift and secure delivery.
Once your order is dispatched, you will receive a tracking number via email. Use this number on the Royal Mail website to track the status of your delivery in real-time.
Currently, we only ship within the UK. We look forward to expanding our shipping destinations in the future.
While Royal Mail Tracked 24 is highly reliable, occasionally, delays can occur. If your order has not arrived within 3 business days, please contact us. We will investigate the matter with Royal Mail and strive to resolve it promptly.
For lost items or disputes, we adhere to Royal Mail's investigation process. Rest assured, we will keep you updated every step of the way and work diligently to rectify the issue.
If you have any questions about our Shipping Policy or your order, please contact us at companyofanimals@yozies.com.
Thank you for choosing us. We look forward to serving you.